Complaints Statistics 1 April – 30 June 2024

Published 30/06/2024   |   Last Updated 29/01/2025

New complaints

The following Tables give information of complaints received in the first quarter of 2024-25.

Table 1: Complaints received, source and admissibility

  Q1 Q2 Q3 Q4 Total
Total Received 39        
Public 34        
Member against Member 3        
Member against self 1        
Clerk of the Senedd 1        
Not admissible 28        
Admissibility not decided by period end 7        

 

Table 2: Complaints by subject matter

  Q1 Q2 Q3 Q4 Total
Conduct on social media 6        
Misuse of resources 4        
Standard of service 9        
Failure to register/declare and interest 1        
Outside remit (conduct in Plenary or Ministerial conduct) 4        
Other conduct 15        
TOTAL 39        

 

Table 3: Reasons for inadmissibility

    Q1 Q2 Q3 Q4 Total
1 Not in writing (Procedure paragraph 4.2(a)) 0        
2 Complainant not named (Procedure paragraph 4.2(b)) 0        
3 Not about conduct of Member (Procedure paragraph 4.2(c) 1        
4 Does not state act or omission complained of (Procedure paragraph 4.2(d)) 1        
5 Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i)) 7        
6 Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))          
  a. Conduct in plenary or Committee (Code paragraph 3) 1        
  b. Ministerial Conduct (Code paragraph 7(ii)) 3        
  c. Standard of service (Code paragraph 7(iii)) 9        
  d. Other 6        
7 Not within period allowed (Procedure paragraph 4.2(g)) 0