Complaints Statistics 1 July – 30 Sep 2024

Published 30/09/2024   |   Last Updated 29/01/2025

New complaints

The following Tables give information of complaints received in the second quarter of 2024-25.

Table 1: Complaints received, source and admissibility

  Q1 Q2 Q3 Q4 Total
Total Received 39 28      
Public 34 24      
Member against Member 3 0      
Member against self 1 0      
Clerk of the Senedd 1 4      
Not admissible 28 23      
Admissibility not decided by period end 7 1      

Table 2: Complaints by subject matter

  Q1 Q2 Q3 Q4 Total
Conduct on social media 6 2      
Misuse of resources 4 0      
Standard of service 9 2      
Failure to register/declare and interest 1 4      
Outside remit (conduct in Plenary or Ministerial conduct) 4 14      
Other conduct 15 6      
TOTAL 39 28      

Table 3: Reasons for inadmissibility

    Q1 Q2 Q3 Q4 Total
1 Not in writing (Procedure paragraph 4.2(a)) 0 0      
2 Complainant not named (Procedure paragraph 4.2(b)) 0 0      
3 Not about conduct of Member (Procedure paragraph 4.2(c) 1 0      
4 Does not state act or omission complained of (Procedure paragraph 4.2(d)) 1 0      
5 Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i)) 7 3      
6 Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))          
  a. Conduct in plenary or Committee (Code paragraph 3) 1 8      
  b. Ministerial Conduct (Code paragraph 7(ii)) 3 6      
  c. Standard of service (Code paragraph 7(iii)) 9 2      
  d. Other 6 3      
7 Not within period allowed (Procedure paragraph 4.2(g)) 0 1