The support available to you
Making a complaint or reporting an incident can be emotionally challenging and require courage. The following suggestions are provided as a guide to assist and support you should you find yourselves in this position.
We encourage you to talk to someone.
For anyone making a complaint
If you feel that you would benefit from support from a medical practitioner, please contact your GP.
You may feel that you will require ongoing face to face support to assist you emotionally during a complaint investigation. Below are a few sources of such support.
- Your employee assistance programme at work
- Your trade union representative
- A manager, colleague or your own HR Department
- Samaritans 116 123
- Sexual Harassment Helpline (in partnership with Survivors Trust) 08088 010 818
For AM’s complained about, and their staff
If you feel that you would benefit from support from a medical practitioner, please contact your GP.
You may feel that you will require ongoing face to face support to assist you emotionally during a complaint investigation. Below are a few sources of such support.
- Your political party
- Your employee assistance programme 0800 174 319
- Your trade union representative
- A manager or colleague
- Head of MBS, 0300 200 6237
- The Assembly’s Occupational Health Nurse who can be contacted through Members’ Business Support or the Assembly Commission’s HR Department
- Samaritans 116 123